I can no longer buy adoption related books on Amazon.
Amazon closed my account today stating that another account of mine had violated their TOS. Mind you, I do not have another account. In taking this action they also cancelled all pending orders. Orders I have been charged for but have not received. Nor have I been credited the cost. I have written to their cis at amazon.com email account and they refuse to provide any explanation. They will not tell me what account is supposedly linked to mine. They merely repeat their company script and provide you a link to their TOS suggesting you read and figure out for yourself which term you may have violated. I have never returned items, only had one account, etc. They do not care that they may be wrong. They do not care to provide explanations for their actions.
While such business practices disgust me, I am more disappointed by the fact I can no longer purchase adoption books via Amazon. I will go elsewhere (like Barnes and Noble) but I fear not all authors will sell to other places.
Consider this a plea to my adoption author or authoring friends to consider using sources other than Amazon to sell your books. Make them available through your author site, libraries, other online stores.
Think twice about Amazon and their business practices.